Questions
I've never used anything on my face. Where do I start?
With ROUTINE. Three steps, two minutes, morning and night. If you'd rather start with one, start with 01 WASH.
What order do I use them in?
01 WASH, 02 HYDRATE and 03 RESET. Always in that order.
Will it work for my skin type?
Yes, they're formulated for all skin types. WASH and HYDRATE work especially well on combination or oily skin.
I have sensitive skin. Can I use them?
All three contain fragrance. If your skin reacts easily, try them on a small area for 24 hours first.
Do I use them before or after shaving?
Cleanse with WASH before you shave. Afterwards, apply HYDRATE and RESET.
How long does each product last?
Used morning and night, roughly 2 to 3 months.
Can I use just one?
Yes, they're sold separately. They work better together.
Where are they made?
In Spain.
How long does my order take?
We prepare it in 1–2 working days. Delivery in mainland Spain takes 24–72 hours after dispatch. Free shipping in Spain on orders over €60.
Can I return it?
You have 14 days. For hygiene reasons, we don't accept returns of unsealed products unless they arrive damaged or faulty. See our refund policy.
How do I contact you?
Email us at hello@fhor.me.
Still have questions?
Email us at hello@fhor.me.